bat jdb Privacy Policy

bat jdb collects your information at various stages. This information comes mainly from two sources — what you provide directly and what is collected automatically through your use of the platform.

a) Information Provided Directly by You

• Full name, date of birth, and nationality provided at account registration
• Username, password, and security question answers
• Email address and mobile number
• Copies of government-issued documents submitted for identity verification (National ID or passport)
• Payment method details: bKash, Nagad, Rocket, or bank account information
• Records of communication with the support team via live chat or email

b) Information Collected Automatically

• IP address and geographic location (at country level)
• Browser type, version, and operating system
• Date, time, and session duration of platform access
• Pages visited and navigation patterns
• Information collected through cookies and similar tracking technologies
• Transaction history: deposits, withdrawals, and betting activity

bat jdb uses your personal information only for lawful and defined purposes. Your information will not be used in any way beyond the reasons listed below.

• Account creation, management, and identity verification (KYC process)
• Processing financial transactions such as deposits and withdrawals
• Providing 24/7 live chat and email support
• Fraud prevention, security monitoring, and risk management
• Improving platform services and developing new features
• Analysing your preferences and behaviour to deliver a relevant experience
• Meeting applicable legal obligations and resolving disputes
• Sending information about bonuses and promotional offers (based on your consent)

For users who have set limits or taken a voluntary break under the Responsible Gaming policy, the information collected is also used to keep those restrictions in effect.

bat jdb does not sell your personal information. However, information may be shared with selected third parties in specific circumstances.

a) Service Providers

Necessary information is shared with trusted partners for payment processing (financial institutions handling bKash, Nagad, Rocket, and bank transfers), identity verification, and technology services. These partners may use the information only for their specific tasks and are required to follow bat jdb's privacy standards.

b) Legal Obligations

Information may be disclosed pursuant to a court order, a lawful request from a law enforcement authority, or a direct requirement under applicable law. In such cases, bat jdb will disclose only what is legally necessary.

c) Business Transfers

In the event of a company restructure, merger, or asset transfer, your information may be transferred to the new entity. Users will be notified in advance in such circumstances.

The bat jdb website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the platform's functionality and user experience.

Cookie Types and Purposes

• Essential Cookies: Required to maintain login sessions, ensure security, and support basic platform functionality — these cannot be disabled.
• Functional Cookies: Store your language preference, display settings, and account preferences.
• Analytics Cookies: Used to analyse page visit statistics and usage patterns. These do not identify any individual on their own.

You can disable non-essential cookies by changing your browser settings. However, this may limit some features of the platform.

bat jdb uses industry-standard technologies and processes to keep your personal information secure.

Security Measures

• SSL (Secure Socket Layer) encryption — all data transmission takes place over encrypted connections
• Sensitive data (passwords, financial information) stored using encryption and hashing methods
• Firewall and intrusion detection systems at server and network level
• OTP verification option for account access
• Regular security reviews and vulnerability testing
• Access to user information restricted to authorised staff only

Data Retention Period

Information is retained for as long as your account is active and, after closure, for as long as required to meet legal and regulatory obligations. Financial transaction records are generally retained for an extended period.

However, bat jdb does not entirely rule out the possibility of a security incident. If you notice any unusual activity, please notify the support team immediately.

As a bat jdb user, you have certain specific rights over your own information.

Your Rights

• Access: You have the right to ask what information bat jdb holds about you.
• Correction: The right to request correction of inaccurate or incomplete information.
• Deletion: The right to request deletion of your information in certain circumstances, except where not possible due to legal obligations.
• Unsubscribe from Marketing: The option to stop receiving promotional emails or messages.
• Portability: The right to request a copy of your information in a structured format.

To exercise these rights or for any questions about data protection, contact our support team 24/7 via live chat or email. All requests will be handled as promptly as possible.

For general questions, you can also visit our Frequently Asked Questions (FAQ) section, where answers to many questions about account and data management are available.

bat jdb's service providers or technology partners may be located outside Bangladesh. In such cases, your information may be transferred internationally.

For such transfers, bat jdb ensures that the receiving party has put in place adequate data protection measures and is capable of providing a level of protection equivalent to the standards described in this Privacy Policy. Your information is safeguarded through contractual obligations and protective clauses.

bat jdb reserves the right to amend or update this Privacy Policy at any time. Where significant changes are made, users will be informed via their registered email or through a clear notice on the platform.

Continued use of the platform after changes have been made will be considered acceptance of the updated policy. If you do not wish to accept the changes, you have the option to close your account.

The latest version of this policy will always be available on this page. The date shown at the top of the page indicates when it was last updated.

If you have any questions, comments, or complaints about this Privacy Policy, please contact the bat jdb support team directly.

• Live Chat: 24 hours a day, seven days a week — support available in Bangla and English
• Email: [email protected]

After receiving your complaint, bat jdb will respond and work toward a resolution as quickly as possible. Data protection matters are given the highest priority.